Rental Terms & Conditions
Rush Order
Rush orders are available but cannot be placed online. If you'd like to place a rush order, contact Customer Service or go to a local store to process your reservation.
Style or Sizes Changes
We want you to look your best for your event! Style and size changes cannot be made online after your rental order has been placed but can be handled over the phone with a Customer Service representative or by visiting a local store. Change order fees apply if the requested style/size change is made less than 14 days before the event date; however, no changes can be made if your original items have already shipped. Any permissible changes that raise the price of the complete rental package will be charged in full at time of change, in addition to any change order fees that may apply. For more details regarding cost, refer to ADDITIONAL CHARGES THAT ARE OR MAY BE ASSOCIATED WITH RENTALS.
Authorization of Reservation Cost & Settlement
Online customers must submit a valid credit card for authorization, to secure a reservation. However, the full rental amount will be charged to customer's credit card only at the time the rental ships. Customers are responsible for updating any changes to credit card information contacting customer service. Orders will not ship if the credit card on-file is not valid or otherwise cannot be charged at the time of shipment, and Jos. A. Bank is not liable for any failure or delays in such shipments.
Shipping
Shipping is free to all United States addresses. We do not ship to Puerto Rico. For orders shipping to customer, you should expect your rental to arrive approximately 4 days before your event. For orders being picked up in-store, you will be notified by email (or SMS, if selected) when the rental arrives at the store should expect your rental to be available for pick-up approximately 3 days before your event. Jos. A. Bank is not responsible for any delays caused by shipping carriers or that are otherwise outside of our reasonable control.
Refund Policy
Refunds must be requested with Customer Service or in any Jos. A. Bank location within 180 days after the event date. Refunds will be made to the original form of payment. If we cannot process the refund back to the original form of payment, or if we have insufficient funds in the register for original cash payments, then you may receive your refund in the form of store credit (gift card), or a check will be issued from our corporate offices within 10 business days. Any amount refunded or credited will be reduced by the pro rata amount of any Perfect Fit rewards certificates, discounts, or other dollar-off promotions used toward the rental.
Return Date Rules
To avoid late fees, you must return your rental: 1) to a Jos. A. Bank store or Men’s Wearhouse store, during their regular operating hours, the day after the event date; or 2) if your order was shipped to you, drop it off at the mail carrier shipping center indicated on the free-shipping label we provide. See ADDITIONAL CHARGES section below for information on late fees.
Property Left in Rental
We are not responsible for any personal property left in a returned rental garment or garment bag.
Limitation of Liability
At time of rental pick up or delivery please allow adequate time to review and try on your rental to ensure accuracy and fit. Our total liability for any claim or litigation arising from or related to the rental garments is limited to the total amount actually paid by customer for the applicable rental.
Additional Charges that are or may be associated with Rental
Deposits:
A deposit towards your final balance is required in order to complete all in-store rental reservations. Online reservations are not charged a deposit, but valid credit card information must be provided and will be charged by Jos. A. Bank at time of shipping. Deposit for wedding group (placed by wedding couple): Per group $40.00
Deposit for individual rentals and for each member in a wedding group:
Per order $20.00
Damage and Handling Fee (mandatory and non-refundable):
Per order $12.00
A $12.00 non-refundable and mandatory Damage and Handling Fee is automatically added to your rental. The fee covers the cost of minor (as determined in our sole discretion) repairs to the rental, and the costs associated with the inspection, quality control, and processing of the rental.
If we determine, in our sole discretion that any rental garment(s) are damaged beyond minor repair, or if any rental garment(s) are not returned, you will also be charged the full replacement cost of the item(s).
Rush Order Fee:
Per order $40.00
An order is considered committed only after you have selected styles, been fitted, final measurements taken, and funds paid toward your individual rental. The Rush Order Fee applies in the following circumstances:
Wedding party members (orders committed less than 14 days before the event)
Individuals (orders committed less than 7 days before the event)
Style or Size Change Order Fee (style/size changes made less than 14 days before the event):
Per order $20.00
Late Return Fee:
Per day $20.00.
Late fee will be accrued daily and charged in a lump sum, upon the receipt of the late garments, up to the full replacement cost of the applicable garment. If a garment is returned more than 21 days late, customer will be charged the full replacement cost. See Replacement Costs chart, for specific costs.
Cancellation Fee/No-Shows
Wedding groups: Per group $40.00
Individuals: Per order $20.00
Whether an individual renter or part of a group, any rental order being shipped to a store that is cancelled less than 14 days before the event date is subject to a $20 cancellation fee. (Exception: if entire wedding group is cancelled, the $40 deposit is forfeited.) Online orders may not be cancelled once shipped, which usually occurs 10 to 14 days prior to the event date, and customer will be responsible for the full amount of the rental. If a customer picking up in-store fails to cancel a rental prior to the event date, they agree to forfeit all amounts paid. Replacement Cost is charged per item lost or damaged beyond repair.
Taxes
Prices do not include applicable taxes, which will be charged to the order.
Taxes are based on where a rental is picked up or shipped.
Any necessary adjustments to your rental cost will be made at the time you pick up the rental.
Lost/Missing Item Fee
If we determine that a rental is damaged beyond repair, or your rental is returned with missing or lost items, you will be charged a lump sum for the replacement cost according to our Replacement Costs.
| Style | Coat Description | Single-item Price | Single Item Price (Kids) | Replacement Cost |
| 1130 | Vera Wang Black Two-Button Super 130s Notch Lapel | $169.99 | $89.99 | $290.00 |
| 1231 | Vera Wang Black Super 130s 1-Button Peak Lapel | $169.99 | $89.99 | $290.00 |
| 1219 | Vera Wang Super 120s Blue Suit | $169.99 | $89.99 | $250.00 |
| 1160 | Vera Wang Super 120s Midnight 2-Button Black Notch Lapel | $169.99 | $89.99 | $290.00 |
| 1370 | Joseph Abboud Super 120s Dark Gray 2-Button Notch | $169.99 | $89.99 | $290.00 |
| 1180 | Joseph Abboud Light Gray Super 120s 2-Button Framed Notch Lapel | $169.99 | $89.99 | $290.00 |
| 1150 | Joseph Abboud Super 120s Navy 2-Button Framed Notch Lapel | $169.99 | $89.99 | $290.00 |
| 1859 | Calvin Klein Two-Button Super 100s Framed Notch Lapel | $169.99 | $89.99 | $250.00 |
| 1869 | Calvin Klein One-Button Shawl Lapel | $169.99 | $89.99 | $250.00 |
| 1171 | Calvin Klein Performance Wool Charcoal Suit Notch Lapel | $169.99 | $89.99 | $250.00 |
| 1317 | Calvin Klein Performance Wool Charcoal 2-Button Black Notch Tux | $169.99 | $89.99 | $290.00 |
| 1919 | Calvin Klein Super 120s Blue Suit | $169.99 | $89.99 | $250.00 |
| 1895 | Calvin Klein White Dinner Jacket w/ Black Shawl | $169.99 | $89.99 | $250.00 |
| 1730 | Calvin Klein Super 100s Black Double Breasted Peak Lapel | $169.99 | $89.99 | $250.00 |
| 1922 | Kenneth Cole Awareness Performance Wool Black 2-Button Notch Lapel | $169.99 | $89.99 | $250.00 |
| 1938 | Kenneth Cole Awareness Performance Wool Green 2-Button Notch Lapel | $169.99 | $89.99 | $250.00 |
| 1912 | Pronto Uomo Vintage Black Super 120s Suit | $149.99 | $69.99 | $250.00 |
| 1917 | Pronto Uomo Vintage Gray Super 120s Suit | $149.99 | $69.99 | $250.00 |
| 1980 | Pronto Uomo Performance Wool Tan Suit | $149.99 | $69.99 | $250.00 |
| 1965 | Pronto Uomo Black 2-Button Notch Lapel | $149.99 | $69.99 | $250.00 |
| 1391 | Pronto Uomo White Suit | $149.99 | $69.99 | $250.00 |
| 1772 | Pronto Uomo Ivory Dinner Jacket w/ Shawl Lapel | $149.99 | $69.99 | $250.00 |
| 1797 | Egara Charcoal Dinner Jacket 1-Button Peak Lapel | $149.99 | N/A | $250.00 |
| 1798 | Egara Blue Dinner Jacket Peak Lapel | $149.99 | N/A | $250.00 |
| 1445 | Egara Black 2-Button Notch Lapel Tuxedo | $77.99 | $77.99 | $200.00 |
| 1655 | Egara Black 2-Button Notch Lapel Suit | $77.99 | $77.99 | $200.00 |
| 1538 | Egara Navy 2-Button Notch Lapel Suit | $77.99 | N/A | $200.00 |
| 1217 | Egara Light Gray 2-Button Notch Lapel Suit | $77.99 | N/A | $200.00 |
| 1633 | Egara Red 2-Button Notch Lapel Suit | $77.99 | N/A | $200.00 |
| 1319 | Egara Chambray 2-Button Notch Lapel Suit | $77.99 | N/A | $200.00 |
| 1794 | Joseph & Feiss Full Dress Tails Peak Lapel | $89.99 | $89.99 | $200.00 |
| 1974 | Joseph & Feiss 2-Button Notch Lapel | $77.99 | $77.99 | $200.00 |
PANTS SINGLE-ITEM PRICING AND REPLACEMENT COSTS
| Style | Pants Description | Single-item Price with Coat | Single-item Price without Coat | Replacement Cost |
| 2805 | Black Basic Wool Flat Front Pant | $10.00 | $45.00 | $70.00 |
| 2850 | Black Super 100s Flat Front Pant | $10.00 | $45.00 | $70.00 |
| 2965 | Basic Black Flat Front Pant | $10.00 | $45.00 | $70.00 |
| 2130 | Super 130s Black Flat Front Pant | $10.00 | $45.00 | $70.00 |
| 2912 | Black Super 120s Flat Front Suit Pant | $10.00 | $45.00 | $70.00 |
| 2922 | KCA Black Performance Suit Pants | $10.00 | $45.00 | $70.00 |
| 2445 | Egara Black Flat Front Pant | $10.00 | $45.00 | $70.00 |
| 2319 | Egara Chambray Flat Front Pant | $10.00 | $45.00 | $70.00 |
| 2150 | Navy Super 120s Flat Front Pant | $10.00 | $45.00 | $70.00 |
| 2919 | Blue Super 120s Flat Front Pant | $10.00 | $45.00 | $70.00 |
| 2160 | Midnight Super 120s Flat Front Tux Pant | $10.00 | $45.00 | $70.00 |
| 2219 | Vera Wang Blue Super 120s Flat Front Suit Pant | $10.00 | $45.00 | $70.00 |
| 2538 | Egara Navy Flat Front Pant | $10.00 | $45.00 | $70.00 |
| 2370 | Super 120s Dark Gray Flat Front Pant | $10.00 | $45.00 | $70.00 |
| 2180 | Light Gray Super 120s Flat Front Pant | $10.00 | $45.00 | $70.00 |
| 2917 | Gray Super 120s Flat Front Suit Pant | $10.00 | $45.00 | $70.00 |
| 2171 | Charcoal Performance Wool Flat Front Suit & Tux Pant | $10.00 | $45.00 | $70.00 |
| 2217 | Egara Light Gray Flat Front Pant | $10.00 | $45.00 | $70.00 |
| 2938 | KCA Green Performance Suit Pants | $10.00 | $45.00 | $70.00 |
| 2633 | Egara Red Flat Front Pant | $10.00 | $45.00 | $70.00 |
| 2980 | Tan Performance Wool Suit Pant | $10.00 | $45.00 | $70.00 |
| 2391 | White Tuxedo Pants | $10.00 | $45.00 | $70.00 |
VESTS/CUMMERBUNDS SINGLE-ITEM PRICING AND REPLACEMENT COSTS
| Vest/Cummerbund | Description | Single-ltem Price | Single-item Price w/o Coat | Replacement Cost |
| Vest | All Matching Vest Collections | $30.00 | $45.00 | $75.00 |
| Vest | All Other Vest Styles | $30.00 | $45.00 | $60.00 |
| Cummerbund | All Cummerbund Styles | $0.00 | $5.00 | $20.00 |
ACCESSORIES SINGLE-ITEM PRICING AND REPLACEMENT COSTS
| Accessory | Description | Single-item Price | Single-item Price w/o Coat | Replacement Cost |
| Shirt | All Shirt Styles | $20.00 | $25.00 | $25.00 |
| Jewelry | All Stud & Cuff Link Styles | $8.00 | $10.00 | $5.00 |
| Neckwear | All Neckwear Styles | $10.00 | $15.00 | $15.00 |
| Suspenders | All Suspenders Styles | $2.50 | $5.00 | $10.00 |
| Shoes | All Shoe Styles | $30.00 | $35.00 | $50.00 |
| Pocket Square | Solid Pocket Squares | $10.00 | $14.99 | N/A |
Complete Package Pricing
Complete rental package prices include coat, pants, shirt, tie, cummerbund or vest, shoes (including basic socks), and jewelry (i.e., shirt studs and cufflinks). Pricing varies is based on the complete package price shown for the coat style selected. Rental packages and individual garments are subject to availability. The individual price of any item not ordered will be deducted from the total package price, except coat and pants, which cannot be removed online. Pricing does not reflect promotions, and promotions may be subject to limitations, including minimum package requirements. Pocket squares, if selected, have an additional surcharge. Online customers must rent at a minimum, coat and pants. Any adjustments to the complete package made in-store, may be subject to single-item or other in-store pricing and terms. Prices do not include the mandatory and non-refundable $12.00 Damage and Handling Fee or any rush, change, or late fees that may apply.
Extended Rental Pricing Options
Extended rental options are only available for customers reserving in stores or through our Customer Service representatives. Extended rental prices are automatically calculated at the time of order entry based on the length of the rental period, i.e., pick-up and return dates set for each reservation. There is no added charge for rental periods of less than 7 days. For rental periods between 7 and 12 days, customers will be charged one and one-half times the standard rental price. For rental periods between 13 and 18 days, customers will be charged double the standard rental price.
Rental Promotions
Any rental promotions, discounts, Perfect Fit® rewards, or other special offers are subject to the additional terms and conditions available at https://www.josbank.com/promotional-terms.